We will provide the Quality Control Images before shipping, Buyer needs to reply within 24 hours after We sent the QC images. If no reply is received, It will be considered that you have approved the QC Pics and procedures done if no reply after 24 hours and the order will be sent out automatically after 24 hours. We will issue the full refund if the item has defects such as scratched, broken in QC images, Watch parts is non refundable or exchangeable once order placed.